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Our
Cancellation Policy
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Cancellation
or Changing Reservation Details
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If you need
to cancel or change your flight details less
than 14 days prior to your departure date,
a fee will occur. |
| Note: |
If you request
ticket issuance more than 14 days prior to
your departure date and cancel, the standard
cancellation fee will occur. |
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advise us if you need to cancel or change
your reservation details more than 15 days
prior to your departure to avoid any cancellation
fees. |
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Policy
may alter according to peak seasons. |
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I.
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To South Korea, China, Taiwan, The Phillippines,
Saipan |
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| 14 days - 8 days prior
to your departure |
30% of your total airfare
(Minimum 20,000yen) |
| 7 days - 1day prior
to your departure |
50% of your total airfare
(Minimum 30,000yen) |
| Departure day or later |
100% of your total airfare |
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II.
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To the Other
Asian Countries or Oceania |
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| 14 days - 8 days prior
to your departure |
30% of your total airfare
(Minimum 25,000yen) |
| 7 days - 1day prior
to your departure |
50% of your total airfare
(Minimum 35,000yen) |
| Departure day or later |
100% of your total airfare |
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III.
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To North America,
South America, Hawaii, Europe, The Middle and Near
East, Africa |
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| 14 days - 8 days prior
to your departure |
30% of your total airfare
(Minimum 30,000yen) |
| 7 days - 1day prior
to your departure |
50% of your total airfare
(Minimum 40,000yen) |
| Departure day or later |
100% of your total airfare |
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*
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Cancellation is
excepted once you return your ticket. |
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Subsequent to
the agency receiving a refund from the air company,
you will be reimbursed by the agency minusing your
cancellation fee. |
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If your airfare
is less than the cancellation fee, you will be ineligible
to receive a refund. |
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**
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Peak
Season Exceptions |
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Peak
seasons are between December 20 - January 7, April
27 - May 6, and July 20 - August 31. |
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If
your departure date is one of the above, you will
need to pay the total amount 30
days prior to your departure date.
The cancellation fee of
10,000yen
will occur between 30 days
- 15 days prior to your departure date no matter
your ticket is issued. |
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Some airline companies
have their own cancellation policies. You will be
notified if a different cancellation policy applies. |
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Subsequent to
your ticket issuance, certain air companies cannot
refund (eg. Air companies via South Korea and The
Phillippines). |
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